The Headset Mate is ideal for listening for supervisor and new starter training, it benefits from a mute switch allowing direction to be given by the supervisor to the trainee without the customer knowing.
- The Headset Mate makes side-by-side training easy to achieve.
- There are two separate mute buttons which allow either the trainer or the advisor to easily join or leave the conversation.
- Listen-in only or train/take over call
- Compact for storage when not in use
- Versions available for use with TUK, Agent, Plantronics, Jabra and Sennheiser headsets and virtually all other headsets and makes of telephone
- Provides convenient locking mute button for headsets without in-built mute
- Dual control with 2 mute buttons
- Works with wired or wireless headsets or a mix