Headset Training Adaptor

The Headset Mate is ideal for listening for supervisor and new starter training, it benefits from a mute switch allowing direction to be given by the supervisor to the trainee without the customer knowing.

Features

• The Headset Mate makes side-by-side training easy to achieve.
• There are two separate mute buttons which allow either the trainer or the advisor to easily join or leave the conversation.
• Listen-in only or train/take over call
• Compact for storage when not in use
• Versions available for use with TUK, Agent, Plantronics, Jabra and Sennheiser headsets and virtually all other headsets and makes of telephone
• Provides convenient locking mute button for headsets without in-built mute

Specifications

• Dual control with 2 mute buttons
• Works with wired or wireless headsets or a mix