USB technology will not allow you to simply connect together two VOIP/softphones. The USB Buddy overcomes this limitation. Simply plug two standard-wired headsets into the USB Buddy and connect the USB Buddy into your PC USB port; the USB Buddy auto-connects and away you go.
The Headset Mate is ideal for listening for supervisor and new starter training, it benefits from a mute switch allowing direction to be given by the supervisor to the trainee without the customer knowing.
Allows the training/listening for Cisco users