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Contact Centre Essentials

Contact Centre Essentials

Legacy offer a range of  headset products and services, our quality headset accessories will complement existing infrastructure whilst meeting the demands of any busy contact centre environment.

Enclosed are some popular products and services that are designed to enhance performance and boost productivity.

Headset Training Adaptor

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 Allows two users to listen to the same call. Dual voice mute switches to choose which headset is in operation, suitable for a conference call and ideal for training or mentoring purposes.

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  • USB Adaptor

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  • When migrating to Unified Communications we can spend a great deal of budget implementing the latest collaborative solution. It's important that our endpoint selection is correct and rolling out the wrong headset can have a negative impact for users, USB headsets designed for gaming or occasional use will not offer the true UC experience. If you've previously invested in quality headsets for your traditional comms then you can continue to use these with our USB Adaptor.

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  • LT Headset Range

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  • The LT Headset Range was launched in 2013 as an alternative to the more expensive global brands. The LT Headset Range offers affordable, quality products which are used globally, we can offer  Wired, USB, Wireless headsets along with Headset Accessories.
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    Headset Repair Service

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    The Headset Repair Service allows faulty headsets to be brought back into service from as little as £18 for wired and £35 for wireless, plus we give a further 6 month additional warranty, all consumables are replaced with new plus the repaired units are hygienically cleaned with industry standard cleaning products.

     

    Headset Exchange Scheme

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    The scheme allows you to exchange any faulty headsets, whatever model, brand or condition from our range of wired headsets. All headsets supplied are new and are covered by our warranty period.

    For more details on these or any other telephony products or services please call one of our experts on 08456 777 400 or email sales@legacytelecom.co.uk



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